Frequently Asked Questions

All new clients begin by creating a Paw Partner account, which is our online system for managing pets, vaccinations, and reservations. You have the option to download the Paw Partner app, or visiting their website.

Once your account is created, you’ll be able to:

• Add your dog’s profile and photo

• Upload vaccination records

• Book services and appointments

If any part of this process feels confusing or overwhelming, please don’t stress. You’re always welcome to stop by our facility, and a member of our team will be more than happy to walk you through everything - from creating your Paw Partner account to uploading vaccinations and booking your first visit.

We can’t wait to meet you and your dog. Welcome to Fetch, Play + Sip!

Getting started is quick and easy! Before your first visit to Fetch Play Sip, you’ll need to create a profile for you and your dog through our Paw Partner portal. During registration, you’ll upload your dog’s vaccination records and basic information so our team can review and approve your pup for the park.

Once your account is set up, you’ll schedule a Meet & Greet for your dog. This short visit allows our team to make sure your pup is comfortable in the environment and interacts safely with other dogs. It also gives you a chance to see the space, ask questions, and learn how everything works.

*In Paw Partner, click Make a Reservation > Training > Meet + Greet

After your dog passes the Meet & Greet, if they are enjoying it, you are able to stay for a free hour session! You’ll then be all set to visit, check in through Paw Partner, and enjoy the park and self-pour taproom anytime during our open hours.

Yes. For the safety of all dogs in the park, pets must be registered through Paw Partner before visiting Fetch Play Sip. Registration allows us to verify vaccination records and ensure every pup meets our health and behavior requirements. Once your dog is approved, you’ll be all set to visit and enjoy the park anytime during our open hours.

If you need help setting up your account or completing the registration process, our team is happy to assist - just call and ask!

All services are booked through your Paw Partner account. We’re still fine-tuning the system, so here’s a quick cheat sheet to help you navigate it!

1. Log into your Paw Partner account

2. Select 'Make Reservation'

3. Decide which service you would like to register for - here is where the cheat sheet comes in! Option when selecting 'Boarding': Boarding & Boarding 1:1 Option when selecting 'Daycare': Daycare Option when selecting 'Training': Meet + Greet, Private Party, and Stay + Play

4. You then will be able to select the date and time of reservation

5. Make sure to select 'Add to calendar'

6. Scroll to the bottom and select 'Save and Continue'

7. Verify your pup's information on the next page then select 'Save and Continue'

8. Your balance will be displayed and you can finish the reservation by selecting 'Submit Reservation'

You will receive an email that the reservation is waiting to be approved. Once approved you will be able to attend your reservation!

To keep all dogs safe and healthy at Fetch Play Sip, we require proof of the following up-to-date vaccinations before your dog can enter the park:

1. Rabies

2. DHPP (Distemper/Parvo combination vaccine)

3. Bordetella (kennel cough)

4. Leptospirosis
   

Vaccination records must be uploaded to your Paw Partner account or provided before your first visit. These requirements help ensure a safe and healthy environment for all dogs playing in the park. 

Many exam summaries show that a vaccine was given, but do not always include expiration dates. Unfortunately, we cannot approve records unless both the vaccine name and expiration date are visible.

Vaccines are required to help protect the health and safety of all dogs visiting Fetch Play Sip. Because dogs interact closely while playing, shared spaces can increase the risk of spreading illnesses. Requiring up-to-date vaccinations helps reduce the chance of contagious diseases and ensures a safer, healthier environment for every pup and their humans.

Unlike many public dog parks that do not require proof of vaccinations, we verify records before dogs enter our park. When vaccines aren’t required, illnesses like kennel cough, parvo, and other contagious diseases can spread quickly between dogs. By requiring vaccines, we’re helping prevent those risks and creating a cleaner, safer place for dogs to play and socialize. 

No. Fetch Play Sip does not have breed restrictions. We believe that a dog’s behavior and temperament matter more than their breed. 

All dogs are welcome as long as they are friendly, social, and able to safely interact with other dogs and people. Our team focuses on each dog’s individual personality and play style to ensure they are a good fit for the park environment. 

If a dog shows signs of aggression or unsafe behavior, our staff may step in to redirect play or ask that the dog take a break to keep everyone safe.

Yes! We always have at least one trainer in the play area at all times. We also expect our pawrents to remain in the play area with their pups unless they are grabbing a drink or using the restroom.

No, but we do offer a variety of grab-and-go snacks sourced from Wisconsin small businesses to enjoy while you’re visiting. 

On select days, we also host local food trucks, giving guests the chance to enjoy a full meal while spending time with their pups. You can check our events calendar to see when food trucks will be on site!